Looking for Help with Afterpay?
You're in the right place. This guide provides easy-to-follow answers to the most common questions about using Afterpay, managing your account, and resolving issues.
- Reset Afterpay password
- Update credit/debit card
- Dispute a charge
- Increase spending limit
- Close your account
- Stores that accept Afterpay
Frequently Asked Questions
How do I contact Afterpay customer service?
Open the Afterpay app > Profile > Help > choose your issue.
Phone (U.S.): +1‑855‑289‑6014, Mon–Fri, 7 am–7 pm CT.
What happens if I miss an Afterpay payment?
A capped late fee is applied and your account may be paused. Pay on time to avoid fees and maintain your spending limit.
Can I change my Afterpay payment date?
Yes. Select the order in the Afterpay app, tap the three‑dot menu, choose Change next payment date, and select a new date up to 7 days later.
Does Afterpay charge interest?
No. Afterpay never charges interest. Pay on time and you only pay the purchase price.
Where can I use Afterpay?
You can use Afterpay online and in‑store at thousands of retailers. Search the Afterpay Shop Directory.
Disclaimer
This website is an independent information site and is not affiliated with Afterpay. All content is provided for general information only. For official support, visit the official Afterpay website.
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